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Refund Policy

Refund Policy
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All legitimate refunds will be initiated within 2-3 working days

 

We will refund the full amount if we fail to meet your deadline due to circumstances under our control. This does not include delayed delivery resulting from unclear order instructions (see below) or requests from you for editing.

 

You may request a refund if the work sold has significant grammar or spelling errors, or clearly covers a different subject from the work ordered in the initial instructions and description. Otherwise all sales are final.

 

There is no excuse that one has not received in their inbox if the completed paper is in Spam box. We advise clients to add our email address in their contacts. Those using hotmail should always check their in box since most client completed papers are received in spam box.

 

Services

 

Melda Research Solutions or our authorized retailers reserve the right to refuse service to anyone suspected of misusing our products or participating in academic fraud. We or our authorized retailers reserve the right to cancel any order at our own discretion under this policy.

 

You may request a refund if the work sold has significant grammar or spelling errors, or clearly covers a different subject from the work ordered in the initial instructions and description. Otherwise all sales are final.

 

Delivery Policy

 

The work will be delivered by email or direct download from our site. Delivery time will be based on the deadline paid for (with the minimum being within twelve hours). The clock for delivery starts at the time the order is successfully accepted by and paid for at one of our authorized retailers.

 

Unclear Order Instructions

 

Because we work directly from your instructions they must be clear and precise. If your instructions are not clear and additional instructions are not provided in the required timeframe we cannot fulfill your order.

 

Be advised that once an order is completed any revision request must comply with the initial requirements and description. Any material changes from the initial instructions will be considered 'editing'. Editing is an additional service and the company will not conduct a free revision in that case.

 

Failure to meet the following schedule for provision of additional instructions if requested by us, according to the deadline paid for, will result in your order being cancelled. It is extremely important that you review your initial instructions to ensure that you have included all relevant information and details.

 

*Deadline 10 days down to 48 hrs; additional instructions or requests must be received within the first five hours after order acceptance email.

 

*Deadline 24 hrs or 12 hrs; additional instructions and all additional requests must be received within one hour of order acceptance email.

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